Welcome to Austral Smiles!
Information for New Dental Patients in Austral
Experience the Difference at Austral Smiles
At Austral Smiles, we deliver gentle, modern dental care in a calm and welcoming environment. Our experienced team values honesty, comfort and clear communication. We make quality care accessible to all ages in Austral. Every visit is guided by transparency and a personal approach to help support your oral health.
How to Prepare for Your Visit
To help your visit run smoothly, please arrive 10 minutes early. Bring your Medicare card (if using CDBS) or private health fund card. Let our team know in advance if you have any accessibility needs or specific concerns. Our goal is to help you feel comfortable and prepared from the moment you walk in.
Your New Patient Appointment – Step by Step
Your first visit is welcoming and thoughtfully planned. We take time to listen to your concerns and explain each step clearly to help you feel more at ease and understand what to expect during your visit.
1
When You Arrive
Our friendly front desk team will welcome you and assist with any forms or questions. Please arrive 10 minutes early and bring your Medicare card (if using CDBS) or private health fund card. You’ll be invited to take a seat in our waiting area while we prepare for your appointment.
2
Consultation and Assessment
Your appointment begins with a thorough check-up of your teeth, gums, and overall oral health. Diagnostic imaging, such as X-rays or 3D scans, may be used to assist with diagnosis. You’ll have the opportunity to raise any concerns, and our team will explain the findings and answer your questions clearly.
3
Treatment Planning
Once we’ve reviewed your examination results and any diagnostic scans, your dentist will discuss their findings. We’ll explain your options, answer your questions and discuss available treatments to help align your care with your preferences and circumstances. You’ll receive a clearly itemised treatment plan so you know what to expect before starting the procedure.