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FAQs

What makes Austral Smiles different from other dental clinics in Austral?

Established in 2025, Austral Smiles brings together a team of highly experienced dentists with a shared goal of serving the growing Austral community. We aim to provide dental care that is accessible to local families, with transparent pricing and a focus on clear communication and long-term oral health.
Our clinic uses advanced technology such as 3D X-rays, CT scans, digital scanners, and intraoral cameras to help us diagnose and explain conditions clearly. We strive to explain treatment options effectively and develop care plans tailored to each patient’s oral health needs.
We proudly serve the growing Austral community and nearby areas with a focus on transparency, comfort, and long-term care.
The team includes four experienced dentists, each with a gentle and professional approach:
  • Dr. Sushmita Dahal: Dr. Dahal has over 18 years of experience. She has worked in private, public, and not-for-profit dental settings. Her calm and compassionate manner helps many patients feel more at ease.
  • Dr. Mamata Maharjan: Dr. Maharjan is a general dentist with more than 15 years of experience. She focuses on preventative care. Her clinical interests include root canal therapy and clear aligner treatments.
  • Dr. Bandana Shakya: Dr. Shakya provides a wide range of general and advanced dental treatments. These include implants, orthodontics with braces or clear aligners, and wisdom tooth extractions.
  • Dr. Sarita Adhikari: Dr. Adhikari graduated in 2004 and has worked in both public and private practice. She has a special interest in family and children's dentistry. She aims to create a comfortable and supportive experience for patients.
Each dentist provides care that is professional and based on individual needs. Patients can expect clear communication and evidence-based treatment in a welcoming environment.
Yes, Austral Smiles provides dental care for both children and adults. We offer general services for children, including check-ups, cleans, and preventive treatments. Eligible children can also be bulk billed through the Child Dental Benefits Schedule (CDBS).
Adults have access to a full range of services, including preventive care, restorations, cosmetic dentistry, and emergency treatments. We welcome families looking for trusted, long-term dental care in Austral.
We offer a broad range of dental services designed to support the needs of individuals and families in Austral and surrounding suburbs.

Below is an overview of the services we provide, grouped into general, cosmetic, restorative, orthodontic, and emergency care categories.

General Dentistry

  • Dental check-ups and professional cleans: These appointments help monitor your oral health and remove plaque and tartar that cannot be removed through regular brushing.
  • Digital X-rays and 3D CT imaging: These imaging tools are used to assess areas that are not visible during a visual examination and assist with accurate diagnosis.
  • Tooth-coloured fillings: A common approach used when a tooth has been affected by decay or structural changes aimed at restoring strength and function.
  • Tooth extractions, including wisdom teeth removal: In some cases, a tooth may need to be removed. This includes the removal of wisdom teeth if they are causing discomfort or alignment issues.
  • Custom mouthguards: Custom mouthguards may be recommended to protect teeth from damage caused by clenching or grinding (bruxism). Your dentist will assess whether this is suitable for your situation.
  • Children's dentistry: We provide routine and preventive care for children. Services may be bulk billed through the Child Dental Benefits Schedule (CDBS) for eligible families.
  • Gum health and periodontal assessments: Our team checks for signs of gum inflammation, bleeding, or recession and monitors your gum condition over time.
  • Root canal procedures: This treatment is used when the inner part of the tooth, known as the pulp, becomes infected or inflamed. The goal is to remove the affected tissue while preserving the natural tooth structure whenever possible.

Restorative Dentistry

  • Dental crowns: A crown covers the visible portion of a tooth that may no longer have sufficient natural structure to remain intact over time.
  • Dental bridges: A bridge is used to replace one or more missing teeth by anchoring to the surrounding teeth.
  • Full and partial dentures: These removable appliances are designed to replace several or all missing teeth and support everyday functions.

Cosmetic Dentistry and Smile Enhancements

  • Porcelain veneers: These are thin shells placed over the front of the teeth to improve their size, shape, or colour.
  • Zoom teeth whitening: We offer in-chair and take-home teeth whitening using the Zoom system, which can reduce surface stains. Your dentist will assess your suitability, as some people may experience sensitivity during or after treatment.

Orthodontics

  • Clear aligners: We provide orthodontic options using Invisalign®, ClearCorrect®, Angel Aligner™, ClearPath®, and other leading brands. A 3D scan is included in each consultation to support digital smile planning.

Emergency Dental Care

  • Urgent dental support: We provide assistance for common urgent concerns such as severe toothache, chipped teeth, broken fillings, mouth ulcers, or loose crowns.
  • Same-day appointments: We aim to offer same-day availability for emergencies when possible. Please contact the clinic directly to check for availability.
Whether you need a routine check-up, have a specific concern, or are exploring options to enhance your smile, our team is here to support your care at every stage.

Austral Smiles uses modern dental equipment to enhance the accuracy, safety, and comfort of your care.

  • 1. Digital X-rays: These low-radiation X-rays provide images that help us identify problems like decay or infection quickly and safely.
  • 2. 3D CT Scans: These are used for detailed treatment planning, especially in complex cases like implants or wisdom teeth.
  • 3. Digital Scanners: These allow us to take impressions without traditional moulds, improving comfort and accuracy.
  • 4. Intraoral Cameras: These small cameras give us real-time images to show patients what we see and explain their condition clearly.
These technologies support early diagnosis, clearer communication, and more precise treatment planning.

How do I book an appointment?

You can book an appointment by calling us at (02) 90531997, emailing info@australsmiles.com.au, or using the contact form on our website. Our team will assist you with available times and answer any questions you may have.

Yes, we set aside time each day for emergency dental appointments. If you have pain, swelling, or a broken tooth, please get in touch with us as early in the day as possible. We will aim to see you promptly at our Austral clinic.

If you experience a dental emergency outside of our regular hours, please call (02) 90531997. We’re open until 7 PM on Tuesdays. After-hours appointments may be arranged depending on the nature of the concern. If prompted, leave a message, and a team member will get back to you as soon as possible.

How much does a check-up and clean cost?

A check-up and clean at Austral Smiles is $190, or $220 if an OPG X-ray is included. If you have a health fund, we can process your claim on the spot using HICAPS. We offer no-gap check-ups when your health fund benefit fully covers the service. Our team can confirm this during your visit.

Yes. We offer flexible payment options for selected services. You will receive a written treatment plan during your consultation outlining the recommended procedures and costs. Our team will then guide you through available payment arrangements.

A no-gap appointment means your health fund covers the full cost of the service, and there’s nothing to pay on the day. This often applies to standard check-up and clean visits, depending on your level of dental benefits. We can check your benefits when you visit the clinic.

Yes. We accept all major Australian health funds and offer HICAPS claiming at the time of your appointment. Please bring your health fund card so we can process it for you at reception.

Some health funds include dental implants as part of their benefits, while others do not. After your consultation, we will give you a detailed quote to take to your health fund to confirm your plan’s cover.
Prices for some services, such as check-ups and whitening, start at a consistent amount. Prices of other procedures, like implants, crowns, or aligners, depend on your treatment needs. You will receive a full, written quote after your consultation, so you know what to expect before proceeding.

What’s included in a dental check-up at Austral Smiles?

A dental check-up includes a full examination of your teeth, gums, and mouth. We look for signs of decay, gum disease, and other concerns.

If needed, we may recommend digital X-rays to assess areas not visible during the exam. At the end of your visit, we’ll explain our findings, provide a treatment plan and explain any next steps clearly.
Your first visit includes a conversation about your dental history and any current concerns. We then complete a thorough examination of your teeth and gums and may take digital X-rays if required.

After your consultation, we’ll provide a written treatment plan outlining your recommended care and estimated costs. These may vary depending on the complexity of your treatment and any additional procedures required.

Most people benefit from a dental check-up and clean every six months, which helps maintain healthy teeth and gums while allowing early detection of potential issues. However, the ideal frequency can vary based on your individual oral health needs. After your initial visit, we’ll recommend a personalised schedule that’s right for you.

Preventive care helps detect concerns before they become more complex or uncomfortable. Many dental diseases, like decay or gum disease, can progress without noticeable symptoms at first.
Regular visits also help maintain fresher breath, stronger teeth, and overall oral health. Keeping up with preventive care can often reduce the need for more involved procedures in the future.

What types of teeth whitening do you offer?

Austral Smiles offers Zoom professional teeth whitening, with two options available depending on your preference and schedule. Both are provided under the care of our dental team:
  • 1. Zoom In-Chair Whitening: This option is completed in one appointment at the clinic. A whitening gel is carefully applied to your teeth and activated using a light. This option may be suitable for those wanting results in a shorter timeframe.
  • 2. Zoom Take-Home Whitening Kit: This option allows you to whiten your teeth at home over several days or weeks. We provide custom-fitted trays and a whitening gel, along with instructions for safe use.

Both options aim to reduce staining and improve the brightness of your smile. We will explain what to expect from each treatment during your consultation and help you choose the one that aligns with your needs.

Both whitening options use Zoom products and are delivered under a dentist’s supervision, but there are a few important differences to consider:

  • 1. Where it's done: In-chair whitening is carried out entirely at the clinic. Take-home whitening is completed at home using trays made for your teeth.
  • 2. Timing: In-chair whitening is completed in one visit, while take-home whitening works gradually over multiple applications.
  • 3. Flexibility: The take-home kit allows you to complete the process at your own pace. In-chair whitening is completed in a single session.
  • 4. Sensitivity control: The take-home option allows for slower progression, which can be adjusted based on how your teeth respond.

We’ll go through both options with you in person so you can choose what feels most comfortable for your goals and lifestyle.

Yes. At Austral Smiles, we offer porcelain veneers to improve the appearance of natural teeth. Veneers are thin ceramic shells that are custom-made to fit over the front surfaces of your teeth. They can enhance the appearance of teeth that are uneven, chipped, discoloured, or worn.
If you’re considering veneers, we will assess your smile and explain the process clearly, including what’s involved and how they are placed.

Do you offer Invisalign?

Yes. At Austral Smiles, we offer Invisalign along with a range of other clear aligner brands. Clear aligners are custom-made plastic trays that gradually move teeth into better alignment.

People often choose this type of orthodontic treatment for its discreet appearance and ease of removal during meals or cleaning. During your consultation, we’ll assess your goals and recommend a clear aligner system that suits your individual needs.
Yes, clear aligners can be an option for teenagers, depending on their dental development and oral health. Compared to traditional metal braces, aligners are removable and often more comfortable for everyday wear.
Some aligner systems also include features designed to help monitor usage and progress. Before starting, we assess whether aligners are appropriate based on your child’s smile and stage of development.

How much does a wisdom tooth extraction cost?

At Austral Smiles, wisdom tooth extractions start at $350. The total cost depends on factors such as the position of the tooth and whether any additional imaging or procedures are needed.

During your consultation, we will assess your wisdom teeth and provide a written quote before moving forward.
Choosing between a dental crown, bridge, or implant depends on your specific dental condition and treatment goals. Each option serves a different purpose in restoring function and appearance:
  • 1. Dental crowns are placed over teeth that are worn down, weakened, or have had large fillings. They provide strength and help maintain the shape of the tooth.
  • 2. Bridges are used to replace one or more missing teeth by attaching an artificial tooth to the neighbouring teeth on either side.
  • 3. Dental implants are used to replace missing teeth with a small titanium post placed in the jaw, which holds a crown securely in place.
We’ll assess your needs using digital imaging and discuss which option is most suitable for your concerns and goals.
Getting a crown usually involves two appointments. On the first visit, we prepare the tooth and take a digital scan. A temporary crown is placed while your custom crown is being fabricated.

During the second visit, the final crown is placed, and we carefully assess its shape, fit, and bite to confirm comfort and proper function. You’ll receive clear care instructions and support throughout the process.

A dental implant is a long-term replacement for a missing tooth. It consists of a small post embedded in the jawbone, which holds a crown securely in place.

Dental implants are often chosen for their stability and natural look. While they are intended for long-term function, their success and lifespan depend on oral hygiene, bone health, and general well-being. Studies suggest success rates of 90–95% over 10 years when proper care is maintained.

Is my child eligible for the Child Dental Benefits Scheme (CDBS)?

To be eligible for the Child Dental Benefits Schedule (CDBS), your child must meet all of the following criteria:

  • Your child must be between 0 and 17 years old for at least one day of the calendar year.
  • Your child must be eligible for Medicare on the day the dental service is provided.
  • You or your child must receive or be part of a family receiving a relevant Australian government payment, such as Family Tax Benefit Part A.

Eligibility is assessed at the start of each calendar year and remains valid for that full year. If your child becomes eligible partway through the year, Medicare will backdate their eligibility to January 1 of that same year.

The CDBS covers up to $1,132 in dental care over two consecutive calendar years, with the cap indexed annually. The two-year period begins from the date your child first receives an eligible dental service.
Covered services include:
  • Examinations and check-ups
  • X-rays
  • Cleaning and fissure sealing
  • Fillings
  • Root canal treatment
  • Tooth extractions
  • Partial dentures
Orthodontic treatment, cosmetic dental procedures, and hospital-based services are not included under this scheme.

Yes. Austral Smiles provides bulk billing for children eligible under the Child Dental Benefits Schedule (CDBS). This includes general dental services such as check-ups, cleaning, X-rays, and basic restorative care. If your child is eligible under the CDBS and has remaining benefits, we bulk bill all covered services, so you typically won’t have out-of-pocket costs.

The Australian Dental Association recommends that children visit the dentist by the time their first tooth appears or by 12 months of age. Early dental visits help set the foundation for healthy habits and confidence in the dental chair.

The first visit is mostly about prevention and education. Your dentist will check how your child’s teeth are developing and offer tips for brushing, diet, and other ways of caring for teeth. Starting early helps children get used to dental visits. It helps build trust and ease anxiety over time, particularly if further treatment is needed in the future.

Where are you located in Austral?

Austral Smiles is located at Level 1, Suite 2, 101 Browns Road, Austral NSW 2179. Our clinic is easy to find and sits at the centre of Austral’s growing community. We welcome patients from nearby suburbs, including West Hoxton, Leppington, Rossmore, and Middleton Grange.

Yes, entry and parking are available via Sixth Avenue, providing convenient access to the clinic and eliminating the need to search for street parking.

Our clinic hours are designed to accommodate a range of schedules, including early starts and late finishes:
  • Monday: 9:00 AM – 1:00 PM
  • Tuesday: 11:00 AM – 7:00 PM
  • Wednesday: Closed
  • Thursday & Friday: 9:00 AM – 5:00 PM
  • Saturday: 8:00 AM – 4:00 PM
  • Sunday: Closed
You can contact us during opening hours by phone or email to book an appointment or ask questions.
Yes. We’re open until 7 PM on Tuesdays to help accommodate busy schedules. Additional appointments may be available on a case-by-case basis. If you need care outside of our regular hours, please call the clinic. We’ll let you know if a dentist is available and help you plan the next steps.